Call
answering

Let your business sound its best, even when you're not on the line. With Regus Call Answering, every call is professionally handled by a real person who represents your brand. Whether you're scaling, travelling, or simply stepping away, our receptionists ensure your business stays polished and connected—anywhere in the world.

Answer every call

Ensure calls are answered live in your company name—even when you're away.

A dedicated number

Our call answering service includes a local number, helping you build credibility.

Custom call handling

Choose how and when calls are answered, routed, or delivered to you.

Global & multilingual

Call answering is available across 120+ countries.

Explore our range of call answering solutions

Stay connected and give your business a professional edge with our call answering solutions. From automated forwarding to live receptionist support, choose the level of service that suits you.

Virtual attendant

Automated call forwarding with custom scripts to route calls quickly and efficiently—without missing a beat.

Professional receptionist answering customer calls

Live receptionist

Professional receptionists answer your calls in your business name and forward them as needed.

Premium business customer support meeting

Live receptionist premium

Enhanced live call handling with appointment booking, lead capture, and tailored customer service support.

Need help finding the right products for your business?

Speak with our workspace specialists today.

Professional Call Answering

Enterprise Architecture

Tailored Infrastructure for Modern Teams

Discover a decentralized operational baseline. Build institutional authority, handle international compliance, and control global data flows flawlessly.

Select Core Domain

Reception Services

Answer every call

Live call answering under your brand name.

Ensure calls are answered live in your company name—even when you're away.

What this includes:

Professional live operators answering in your company name
Seamless message logging and instant notifications
Never miss a critical client or business lead again

Professional call center agent wearing headset answering calls

Live Support

Ready for instant configurations over cloud interface.

Manage everything with our app

Workspace bookings, discounts, and more—in one place.

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Frequently asked questions about virtual office plans

Yes. Our professionally trained receptionists will answer every inbound call using your exact business name. We can also tailor greetings and basic scripts to match your brand's specific tone and style seamlessly.

Pricing depends on the specific scale and configuration of your plan, such as call volume and forwarding preferences. Because you don't have to hire internal staff or set up phone lines, it offers a highly cost-effective solution with predictable monthly rates.

It ensures you give every single caller a polished, professional first impression. It helps separate personal lines from corporate communication, captures crucial leads when you are busy, and minimizes operational distractions so you can focus on core development tasks.

This depends entirely on the tier you choose. While a basic plan focuses primarily on your premium commercial address and mail handling, our mid-to-high level packages explicitly bundle live telephone answering infrastructure.

Our standard live receptionists operate fully during local business hours. However, we offer extended coverage options and customizable routing rules—such as directing after-hours calls to voicemail or secondary mobile lines—to keep you connected.

An answering machine simply records a message on a loop, which can feel cold to potential clients. A live answering service provides real, highly trained professionals who interact dynamically with your customers, log detailed messages, and route urgent requests based on your workflow rules.

By ensuring that human contact is established immediately. Callers are never left waiting on endless rings or robotic menus; instead, they receive immediate, helpful assistance that builds instant trust and corporate credibility for your brand.

It integrates seamlessly! Once activated, your assigned local number is managed by our central receptionist infrastructure. Our team screens the incoming traffic and handles everything in the background according to your specific rules.

Absolutely. Our solutions are designed for rapid scaling. If your call volumes increase, you expand into international target demographics, or you require more advanced routing logic, your package can be adjusted instantly through your dashboard.

You have granular control over your setup. You can define personalized greeting scripts, set specific operational schedules, choose which types of calls take priority, and decide whether messages are forwarded via email, text logs, or live VOIP transfers.

With global infrastructure covering key regional hubs, we offer extensive multilingual support. Our receptionists can assist your callers across multiple native languages to ensure smooth cross-border communication for international client footprints.

Yes, you can easily combine call answering with workspace access. By configuring a comprehensive Virtual Office solution, you can secure full call handling features alongside on-demand access to private offices, meeting rooms, and coworking spaces.